CEO and VP message

Transforming for transcending

Roberto Wagmaister

gA Founder & CEO

Transforming for transcending

In 2017, we celebrated our 25th anniversary and we did so by going back to the basics, by re-connecting to our purpose focused on leading the change we want to see in the world. We work on our self-transformation and transcendence.

We went “Back to Basics” because the entrepreneurial DNA and the values with which we were born allowed us to make a group of people’s dream come true and to become a multinational company with 1,300 employees providing services to 41 countries around the world. Professional excellence, a convergent and holistic approach to processes, people, and technology, and most importantly, ethics and transparency in our actions have allowed us to build long-term relationships with our clients and business partners throughout these years. By inspiring our teams with these foundations, we managed to improve our service offer, which integrates the Consumer Side with the Industrial Side, including the entire value chain cycle, and works in every sphere of technology, processes and people, towards iterative value added platforms to support the making of business decisions with more and better information. In addition, we launched Parabolt to help turn clients’ innovative thinking into disruptive products. This new company encourages the innovation spirit, feeds our value offering and enriches our ecosystem with partners.

Being recognized by the Gartner Group as a “Cool Vendor in Latam” for being leaders in digital business transformation proves, once again, that we are on the right track. But according to our nature, we will keep on progressing and evolving so that every person giving life to gA feels proud of being part of a company aspiring to be the best company FOR the world and not of the world.

“But according to our nature, we will keep on progressing and evolving so that every person giving life to gA feels proud of being part of a company aspiring to be the best company FOR the world and not of the world.”
Roberto Wagmaister

Thus, inspired in the B Corporations paradigm, we started a new expedition towards becoming a player in the collaborative economy. We know that due to the nature of our business, and our way of being and doing things, we can multiply the impact the digital era brings to economy, democratizing knowledge, creating horizontal bonds and turning the interdependence in which we are immersed into a positive asset to make more and better
business.

We reassert this commitment by adhering to the United Nations Global Compact. Through this report, we disclose the Communication on Progress (COP) which shows our progress as regards compliance with its 10 principles on labor standards, human rights, environment, and anti-corruption. I thank our entire ecosystem of employees, clients, and partners who keep alive the dream that brought gA into life, which is reflected in our sixth Sustainability Report. I am committed, with the passion that defines me, to continue to lead transformation leveraging the strength of business and the power of collaborative economy to make a positive impact.

Towards a new expedition: +B Path

Paul A. Dougall

gA VP Corporate Development

Towards a new expedition: +B Path

When we faced 2017, the team and I knew this year was going to be different. The consolidation of our sustainability strategy was the starting point for assuming three new challenges: the first was initiating the process of becoming into a B Corporation; the second was to empower our leaders with a renewed service offer; and the third was to align our sustainable management with the United Nations Sustainable Development Goals.

To begin, we started a new path: our expedition to become a B Corporation, intending to multiply the impact that the digital era brings to collaborative economy. We intend to start a new expedition which creates a change in the organization as a true new paradigm in our business, starting by our purpose. Therefore, we make progress towards sustainable management with our main audience: our people, raising awareness on this matter. In addition, we managed to assess 100% of our employees for their participation in social investment and environmental
programs. Moreover, we launched the Code of Ethics and the anonymous report line managed by an independent third party to report breaches in a confidential way. This code, which includes commitments with all our stakeholders, is a call for our behavior to reflect the values that have governed us since we started.

This year, we also empowered our leaders to take greater responsibility for consolidating the relationship with our clients through work in three business dimensions simultaneously: innovation, transformation, and optimization.

Digital economy is disrupting traditional business models, forcing organizations to redesign their competitive strategies. At gA, we are using the power of technology, of people and of processes as well as equipment to ride this wave with our clients. We created the Parabolt incubator, disrupting gA’s own business, and closed the year with a sales growth of 8.9%.

“We intend to start a new expedition which creates a change in the organization as a true new paradigm in our business, starting by our purpose. Therefore, we make progress towards sustainable management with our main audience: our people, raising awareness on this matter.”
Paul A. Dougall

Lastly, based on the three sustainability pillars which identify us, Technology, Education and Knowledge, through the gA Center for Digital Business Transformation we published three studies on innovation and disruption in Latin America. In terms of social investment, we continue to improve youth employability in Latin America, having supported 904 young boys and girls from public middle schools in designing their life project with the Fostering a Future program, and we trained teachers from public technical secondary schools on cutting-edge technological content through the Education 3.0 program. Together with 20 organizations in different countries, we implemented awareness-raising, recycling, and volunteering actions for the purpose of reducing the company’s environmental impact and collaborating with the compliance of Sustainable Development Goals 12 and 13, relating to responsible consumption and the combat against climate change.

We are proud of publishing this 6th Sustainability Report, and we thank each of our employees, who are the true heroes of these achievements presented. Their passion and professional excellence allow us to continue generating innovative and disruptive ideas for our clients and to start the path that will lead us to be a B Corporation in the future.